The editorial team handles content-related questions. Specifically:
- Corrections to published articles. If a guide describes a button that no longer exists or a multiplier value that changed, that needs fixing. These reports get priority treatment.
- Terminology clarifications. If a term used on the site doesn’t match what appears in the actual game interface, the team wants to know.
- Suggestions for new topics. If something about Mines isn’t covered on the site and should be, a message through the form puts it on the editorial radar.
- General feedback on clarity. If an explanation doesn’t make sense on first read, the writing needs improvement. Reader perspective catches things that internal review misses.
- Broken links. Pages that fail to load, images that don’t display, external links that lead nowhere.
What We Cannot Help With
Account issues, deposits, withdrawals, KYC verification, bonus disputes, platform bans, payment failures, or any question that requires access to a user account on any gaming platform — none of these fall within this site’s scope.
This site does not operate any gaming platform. Does not have access to any user database. Cannot intervene in financial disputes. Cannot escalate complaints to operators on a user’s behalf.
For account-related problems, contact the official support team of the platform where the account exists. That team has the access and the authority to act. This team does not.
Contact Channels
The primary channel is the contact form on this page. Fill in a name, an email address, and the message. The email needs to be correct for a reply to arrive.
For editorial or legal inquiries that require a formal channel, a dedicated email address is available on the form page.
Do Not Send Sensitive Information
Do not include passwords, OTPs, UPI PINs, bank account numbers, card details, Aadhaar or PAN numbers, seed phrases, wallet screenshots, or any personal financial data in your message.
The contact form is for content-related communication. It is not a secure channel for transmitting identity documents or financial credentials. If a message arrives containing sensitive data, the team will delete it without processing and notify the sender to use secure channels instead.
No member of the editorial team will ever ask for login credentials, payment details, or identity documents. Any message claiming to be from this site and requesting such information is fraudulent.
Response Time
The team aims to respond within one working day for straightforward questions. Content corrections that require verification against the current game interface may take longer. Complex requests get an acknowledgement message confirming receipt, followed by a full response once the review is complete.
Weekend and holiday messages are read on the next working day. Nothing sits unread indefinitely.